Sign up and Subscription
- Creation of reva videos
- Getting started
- Sign up and Subscription
- Video attributes
Reva is based in in-app purchases, through your App Store/Play Store account.
You can manage your subscription through your App Store or Play Store.
Make sure that your profile details are correct
Phone numbers should be in format ”country code+phone number” in order to connect with Whatsapp and Text Messages
You can update your profile by selecting Account > Profile details in the bottom bar menu.
No. Versions are based on pre-existing videos that can have been previously shared with other customers or stakeholders.
The user is either not registered in reva or has a private profile.
Reach out to him and encourage him to make the profile public (profile settings) so you can all benefit from the collaboration engine capabilities
Make sure you have set the permissions for the app to use the microphone.
Go to your device’s settings – make sure you allow reva access to the microphone (and camera, etc,…)
Go to the drafts sections. The video clips are saved on the drafts and can be edited and processed/uploaded again.
Just tap the 3 dots and select “edit” from the menu. Repeat the necessary edition steps and save/publish the video again.
Make sure your internet coverage is good for better results
If the video is public, it will show up on the public feed.
Just use search (by his name for example) or sort capabilities to narrow down the option in the public feed
There are several videos that are not meant to show up in the Public feed. Check out the reasons below:
– Was this video marked as private? If so it only shows up in your “My videos” tab. If you want to make it public: edit video > “Save” > mark it as public and “Save and Publish”
– Make sure your profile is public – private profiles never have public videos
– Have you set your video to inactive? Videos can be set as “inactive” so that they are not playable on the video landing page nor on the Public feed. You can change this setting on the Gallery > My videos.
– Is it a version? Versions are meant to be private and support 1-2-1 communication with your potential customers. Versions never show up on the public feed.